Returns, Refunds, and Exchanges:

As we make a fully customized product, we do not accept returns, issue refunds, nor perform exchanges of goods. Once we make a product for you, it is specific to you. We can not resell those goods and, by adding those goods to your shopping cart, you assume the risk of mistakes in your order.

If, on the other hand, the mistake is ours (ex.: We sent the wrong item), we will take the responsibility for our error and correct the situation at no cost to you. This is, of course, if it is OUR error. These cases will be judged individually.

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